2Konnect

2Konnect is a call patch solution from Unicel which allows you to connect two live calls. It searches for the available numbers (Agent) and then connects the call with the other person (Customer). Now your customers don't have to wait on the call while searching for the available agents, as 2-Konnect first finds an available agent and only then connects to the Customer. This is the perfect solution to integrate a 'Click-to-call' feature on your website, to make sure you can personally attend to all possible sales leads and maximize the likelihood of conversion.
 
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